FLOURISH CAREERS PRIVACY & COOKIE POLICY
This privacy policy outlines the way in which we use the information you provide to FLOURISH CAREERS Limited and specifically in relation to using our website.
FLOURISH CAREERS is committed to ensuring that your privacy is protected. During our consultations, coaching, webinars, workshops and other services, you may well be asked to provide certain information by which you can be identified, so this policy statement is to assure you that it will only be used in accordance ICO standards and the GDPR Data Protection Act 2018.
FLOURISH CAREERS may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is in line with ICO standards and the GDPR Data Protection Act 2018.
How do we collect your personal information and why
We collect or use the following information to provide and improve products and services for clients:
Names and contact details
Addresses
Pronoun preferences
Occupation
Payment details (including card or bank information for transfers and direct debits)
Transaction data (including details about payments to and from you and details of products and services you have purchased)
Usage data (including information about how you interact with and use our website, products and services)
Employment details (including salary, sick pay and length of service)
Information relating to compliments or complaints
Records of meetings and decisions
Website user information
How do we use your personal information?
The main reasons for using your personal information is to provide you with information or services that you have requested of FLOURISH CAREERS and to provide and improve the service, products and experiences that you and the users of the FLOURISH CAREERS website, applicants and employees expect from us.
Sources we obtain your personal information from
· Directly from you
· Third parties:
FLOURISH CAREERS has many partnerships with other organisations and provides career management, coaching, consultations, webinars and workshops and other career related services to their people and or clients. We may share your personal information with our business partner companies who may be able to complement the services we provide and progress your enquiry. However, we will ensure to seek your permission before doing so and these business partners will only have access to the personal information, they need to perform those services. They are required to keep your personal information confidential and may not use it other than as we ask them to and always in accordance with this privacy policy.
How long we keep information and who we share information with
Organisations we’re legally obliged to share personal information with
Suppliers and service providers
Professional consultants
Flourish Careers Retention Schedule
Client and Project Records – retained for 5 years years after last contact or until consent is withdrawn.
Marketing Data – Retained for 5 years after last contact or until consent is withdrawn.
Email communications - Retained for 5 years after last contact or until consent is withdrawn
For more information on how long we store your personal information or the criteria we use to determine this please contact us using the details provided.
Sharing information outside the UK
Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place.
For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided.
How the transfer complies with UK data protection law: The country or sectors we partner with has been assessed as providing adequate protection to data subjects (also known as Adequacy Regulations or UK data bridge)
Information you share with us
We use the personal information you share with us in the following ways:
To respond to your queries and requests;
To communicate with you;
To provide services and support for any enquiry you make;
To provide updates to you with you about any changes to FLOURISH CAREERS policies, terms and conditions and any other matters which we may need to tell you; and
To keep you informed of other opportunities at FLOURISH CAREERS, we may periodically contact you to inform you of such.
Information Gathering
Contact information and statistical data from the website which could include information on the use of our website by clients. The statistical data will not be used to identify clients and will not be linked to a client’s information that has already been disclosed to us.
Use of AI
FLOURISH CAREERS supports the use of AI to enhance efficiency, decision-making, innovation and creativity. However AI is only used ethically, transparently and in a manner that protects privacy, avoids bias and maintains accountability. We also ensure that our use of AI aligns with this policy statement, relevant laws and regulations.
How do we protect your personal information?
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We will not sell or distribute your details to any third parties. FLOURISH CAREERS also adheres to the ICO and GDPR data Protection Act 2018.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legitimate interests – we’re collecting or using your information because it benefits you, FLOURISH CAREERS or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability.
Our legitimate interests are as follows:
FLOURISH CAREERS collects this data for legitimate interests to support clients with career management tools, advice, coaching, training, consultations, webinar workshops and other career-related services that may benefit their career goals and aspirations.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. We advise you to exercise caution and look at the privacy statement applicable to the website in question.
Cookies
You can usually visit this website without identifying who you are or revealing any information about yourself. However, cookies are used to store small amounts of information on your computer, which allows certain information from your web browser to be collected. Cookies are widely used on the Internet and do not identify the individual using the computer, just the computer being used. Cookies and other similar technology make it easier for you to log on to and use our website during future visits. By using and browsing this website, you consent to cookies being used. If you do not consent, you must disable cookies or refrain from using the site. By continuing to browse the site you are agreeing to our use of cookies.
You have the right to access, update and amend personal information that we hold about you. You can also ask us to remove personal information about you or limit its use by emailing us using the contact details provided within this policy.
Please note we will comply with any client’s request to discard their telephone number, e-mail address and postal address. To request this and if you have any questions, comments or concerns about any aspect of this policy or how FLOURISH CAREERS handles your information please contact us via the email address outlined in this policy statement.
Contacting You in the Future
If you have asked us to, we will keep you informed of other opportunities at FLOURISH CAREERS, for up to 5 years. We do this in various ways, including e-mail, post, SMS, via social media platforms and by phone, but only if you are happy for us to do so.
Best Practice
FLOURISH CAREERS adheres to the ICO Guidnace and GDPR data Protection Act 2018.
Intellectual Property Notice
All materials, methods, and content of Flourish Careers Limited, whether through, (but not limited to); workshops, webinars, coaching, handouts, services, online resources, are proprietary and protected by intellectual property law. They are supplied for personal use only and may not be copied, shared, adapted, or used commercially without prior written permission.
Equality, Diversity and Inclusion
Our purpose is to empower individuals to FLOURISH in their careers. In turn, we hope this will contribute to the creation of a passionate and fulfilled workforce, in which individuals have a purposeful mindset and as a collective, are respectful and encouraging of each other and work together to create great places to work. As a result, we are committed to supporting and embracing professionals from all walks of life, regardless of age, disability, gender, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternal status. We work to support individuals advancement to a rewarding career, thus helping to create passionate and purposeful individuals and workspaces which promote a diverse and inclusive culture.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details within this privacy notice.
Our Contact Details
If you have any questions, comments or concerns, or would like to make a complaint about how we use the personal information we hold about you, please email us at: enquiries@flourishcareers.co.uk
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113